Last Updated: 1 January 2025

499det Privacy Policy

At 499det, your privacy is not an afterthought — it is built into the way the platform works. This Privacy Policy explains exactly what personal data 499det collects when you use the platform, why we collect it, how we use it, and what rights you have over your own information. We have written this in plain language so every 499det player can understand it without needing a legal background.

Data Secured Never Sold Your Rights Protected

How 499det Handles Your Data

Six core commitments that define the 499det approach to player privacy.

We Only Collect What We Need

499det collects the minimum personal data required to operate your account, process payments, and keep the platform secure. We do not collect data for the sake of it. If a piece of information is not necessary for 499det to function properly, we do not ask for it.

Your Data Is Never Sold

499det does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your name, contact details, payment information, and gaming history belong to you. 499det uses your data to serve you — not to profit from it by passing it to others.

Encrypted Storage and Transmission

All personal data stored by 499det is encrypted at rest. All data transmitted between your device and the 499det platform is protected by TLS encryption. Your payment details are never stored in plain text on 499det servers and are handled through secure, tokenised payment processing.

You Control Your Own Data

499det gives every player the right to access, correct, and request deletion of their personal data. You can contact 499det support at any time to request a copy of the data we hold about you, ask us to correct inaccurate information, or request that your account and associated data be permanently deleted.

Marketing Emails Are Optional

499det will only send you promotional emails and bonus notifications if you have opted in to receive them. You can unsubscribe from 499det marketing communications at any time through your account settings or by contacting support. Opting out of marketing does not affect your ability to use the platform.

Data Kept Only as Long as Needed

499det retains your personal data only for as long as your account is active or as required by applicable law. Once your account is closed and any legal retention period has passed, 499det will securely delete or anonymise your personal data so it can no longer be linked back to you.

01 Introduction

This Privacy Policy applies to all services offered by 499det through the website at 499det.club and through the 499det mobile application. When we say "499det", "we", "us", or "our" in this document, we are referring to the 499det platform and the team that operates it.

By creating a 499det account or by continuing to use the 499det platform, you acknowledge that you have read and understood this Privacy Policy. This policy works alongside the 499det Terms and Conditions and the 499det Responsible Gaming Policy to form the complete framework governing your use of the platform.

We update this Privacy Policy from time to time to reflect changes in how 499det operates or changes in applicable law. The "Last Updated" date at the top of this page always shows when the most recent revision was made. We will notify active 499det players of any significant changes via email or in-app notification.

Quick Summary

499det collects your data to run your account and keep the platform safe. We never sell it. You can ask us what we hold, correct it, or ask us to delete it at any time by contacting [email protected].

02 Data We Collect

The personal data that 499det collects falls into the following categories. We only collect data that is genuinely necessary for the purpose stated.

Data Category Examples Why 499det Collects It
Identity Data Full name, date of birth, gender Account registration and age verification
Contact Data Mobile number, email address Account communication and support
Financial Data bKash / Nagad / Rocket wallet number Processing deposits and withdrawals
Transaction Data Deposit amounts, withdrawal history, game stakes Account records and fraud prevention
Technical Data IP address, device type, browser, OS Platform security and fraud detection
Usage Data Pages visited, games played, session duration Platform improvement and responsible gaming monitoring
Communications Data Support chat logs, email correspondence Resolving disputes and improving support quality

499det does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data unless specifically required by law and with your explicit consent.

03 How We Collect Your Data

499det collects your personal data through the following channels:

  • Direct registration: When you create a 499det account, you provide your name, contact details, and date of birth directly through the registration form.
  • Deposits and withdrawals: When you make a payment transaction on 499det, your mobile wallet number and transaction reference are recorded.
  • Platform usage: As you use the 499det website or app, technical and usage data is collected automatically through cookies and server logs.
  • Support interactions: When you contact 499det support via live chat or email, the content of those communications is stored to help resolve your query and improve service quality.
  • Identity verification: If 499det requests identity documents to verify your age or identity, the information in those documents is collected and stored securely.
App Data Collection

The 499det mobile app collects the same categories of data as the website. The app does not access your device contacts, camera, microphone, or location unless you explicitly grant permission for a specific feature that requires it.

04 How We Use Your Data

499det uses your personal data for the following specific purposes. We do not use your data for any purpose that is not listed here without first obtaining your consent.

  • To create and manage your 499det account and verify your identity.
  • To process deposits and withdrawals and maintain accurate financial records for your account.
  • To detect and prevent fraud, money laundering, and other illegal activity on the 499det platform.
  • To monitor gameplay for signs of problem gambling and to enforce responsible gaming tools when requested.
  • To provide customer support and resolve disputes related to your 499det account.
  • To send you transactional communications such as deposit confirmations, withdrawal notifications, and security alerts.
  • To send you promotional offers and bonus notifications, but only if you have opted in to receive them.
  • To improve the 499det platform by analysing aggregated, anonymised usage data.
  • To comply with legal and regulatory obligations applicable to 499det's operations.
Legal Basis

499det processes your personal data on the legal bases of contractual necessity (to operate your account), legitimate interests (fraud prevention and platform security), legal obligation (regulatory compliance), and consent (marketing communications).

05 Sharing Your Data

499det does not sell or rent your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

  • Payment processors: Your mobile wallet number and transaction data are shared with bKash, Nagad, and Rocket solely to process your payment transactions. These providers operate under their own privacy policies and are bound by strict data security obligations.
  • Identity verification providers: If 499det uses a third-party service to verify your identity documents, your identity data is shared with that provider for verification purposes only.
  • Fraud prevention services: 499det may share technical data such as IP addresses and device identifiers with fraud detection services to protect the platform and its players.
  • Legal authorities: 499det will disclose personal data to law enforcement or regulatory authorities when required to do so by law, court order, or to protect the rights and safety of 499det players and staff.
  • Business transfers: In the event that 499det undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.
No Marketing Data Sales

499det will never share your personal data with advertisers, data brokers, or any third party for the purpose of targeting you with advertising. Your data is used to serve you on 499det — nothing else.

06 Cookies and Tracking

499det uses cookies and similar tracking technologies on the website and in the mobile app. Cookies are small text files stored on your device that help 499det remember your preferences, keep you logged in, and understand how the platform is being used.

  • Essential cookies: Required for the 499det platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
  • Functional cookies: Remember your preferences such as language settings and display options on 499det.
  • Analytics cookies: Help 499det understand how players use the platform so we can improve it. Data collected through analytics cookies is aggregated and anonymised.

You can manage your cookie preferences through your browser settings. Note that disabling non-essential cookies will not prevent you from using 499det, but some features may work less smoothly.

07 Data Security

499det takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, or disclosure.

  • All data transmitted between your device and 499det is encrypted using TLS (Transport Layer Security).
  • Personal data stored on 499det servers is encrypted at rest using industry-standard encryption algorithms.
  • Access to personal data within the 499det organisation is restricted to staff who need it to perform their job functions, and all such staff are bound by confidentiality obligations.
  • 499det conducts regular security reviews and vulnerability assessments of its platform infrastructure.
  • In the event of a data breach that affects your personal data, 499det will notify you and the relevant authorities as required by applicable law.
Your Role in Security

While 499det protects your data on our end, you also play a role. Use a strong, unique password for your 499det account, do not share your login credentials with anyone, and contact 499det support immediately if you suspect unauthorised access to your account.

08 Data Retention

499det retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law or legitimate business need. The general retention periods that apply to different categories of data are as follows:

  • Account and identity data: Retained for the duration of your account and for up to 5 years after account closure, as required for legal and regulatory compliance.
  • Financial transaction data: Retained for up to 7 years after the transaction date in accordance with financial record-keeping requirements.
  • Support communications: Retained for up to 3 years after the last interaction to assist with dispute resolution.
  • Technical and usage data: Retained in anonymised or aggregated form for platform analytics. Identifiable technical data is deleted within 12 months of collection.

Once the applicable retention period has passed, 499det will securely delete or anonymise your personal data so that it can no longer be associated with you as an individual.

09 Your Privacy Rights

As a 499det player, you have the following rights in relation to your personal data. To exercise any of these rights, contact 499det support at [email protected]. We will respond to all data rights requests within 30 days.

Right to AccessRequest a copy of all personal data 499det holds about you.
Right to CorrectAsk 499det to correct any inaccurate or incomplete personal data.
Right to DeleteRequest deletion of your personal data, subject to legal retention requirements.
Right to ObjectObject to 499det processing your data for marketing or profiling purposes.
Right to PortabilityReceive your personal data in a structured, machine-readable format.
Right to RestrictAsk 499det to restrict processing of your data in certain circumstances.

If you are not satisfied with how 499det has handled your personal data or responded to a data rights request, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

10 Children's Privacy

499det is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If 499det becomes aware that personal data has been collected from a person under 18, that data will be deleted immediately and the associated account will be closed.

If you are a parent or guardian and believe that a minor has registered on 499det, please contact us immediately at [email protected] so we can take prompt action.

11 Changes to This Privacy Policy

499det may update this Privacy Policy from time to time to reflect changes in our data practices, changes in the 499det platform, or changes in applicable law. When we make changes, we will update the "Last Updated" date at the top of this page.

For material changes that significantly affect how we use your personal data, 499det will notify registered players via email or through a prominent notice on the platform before the changes take effect. Your continued use of 499det after a policy update constitutes your acceptance of the revised Privacy Policy.

12 Contact Us

If you have any questions about this 499det Privacy Policy, want to exercise your data rights, or have a concern about how your personal data has been handled, please get in touch with the 499det support team. We are available 24 hours a day, 7 days a week.

Privacy Contact

Email: [email protected] — All privacy-related enquiries will be acknowledged within 24 hours and fully responded to within 30 days.

For questions about your account terms, visit the 499det Terms and Conditions page. For responsible gaming support, visit the Responsible Gaming page. Common questions are also answered in the 499det FAQ.

Your Privacy Is Safe with 499det

Now you know exactly how 499det handles your data — transparently, securely, and always in your interest. Join hundreds of thousands of Bangladesh players who trust 499det for fair games and a platform that genuinely respects their privacy.

Data Encrypted Never Sold Your Rights Protected 24/7 Support 18+ Only